{"id":45100,"date":"2023-09-01T08:23:10","date_gmt":"2023-09-01T05:23:10","guid":{"rendered":"https:\/\/nammchocolate.com\/privacy-policy\/"},"modified":"2024-10-25T13:28:02","modified_gmt":"2024-10-25T10:28:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/nammchocolate.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45100\" class=\"elementor elementor-45100 elementor-12954\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-3f08b07a elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default sc_fly_static\" data-id=\"3f08b07a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-392345bc sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left ae-bg-gallery-type-default sc_fly_static\" data-id=\"392345bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b0b428 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"4b0b428\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The controller of personal data of the webshop <a href=\"https:\/\/nammchocolate.com\/en\/\">nammchocolate.com<\/a> is Roosiku O\u00dc (registration code <span style=\"font-weight: 400;\">12836577<\/span>).<span style=\"font-weight: 400;\">), R\u00e4pina mnt 10, 65606 V\u00f5ru. Phone +372 58056009 and e-mail   <\/span><a href=\"mailto:info@roosiku.ee\"><span style=\"font-weight: 400;\">info@roosiku.ee<\/span><\/a> <span style=\"font-weight: 400;\">\/<\/span><span style=\"font-weight: 400;\">maybe make a separate e-mail address for the e-shop?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Roosiku O\u00dc transfers the personal data necessary for the execution of payments to the processor&nbsp;<\/span><span style=\"font-weight: 400;\">Montonio.<\/span><\/p>\n<h5><strong>What personal data is processed<\/strong><\/h5>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">name, telephone number and e-mail address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">date of birth<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">delivery address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">bank account number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the cost of goods and services and payment details (purchase history).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">customer support details<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP address<\/span><\/li>\n<\/ul>\n<h5><b>Purposes for which personal data is processed<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Personal data is used for the management of customer orders and the delivery of goods.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Purchase history data (date of purchase, goods, quantity, customer details) is used to compile an overview of goods and services purchased, to analyse customer preferences and for the purpose of, among other things, resolving consumer disputes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The date of birth is used to offer a discount to the customer on his\/her birthday.<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The bank account number is used to return payments to the customer.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Personal data, such as e-mail, telephone number, customer name, are processed in order to resolve issues related to the provision of goods and services (customer support). In addition, e-mail is used to send invoices and the telephone number is used to notify the arrival of goods at the parcel machine. <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The IP address or other network identifiers of the user of the online shop are processed for the purpose of providing the online shop as an information society service and for the purpose of web usage statistics.<\/span><\/p>\n<h5><b>Legal basis<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The processing of personal data is carried out for the purposes of the execution of the sales contract with the customer (management of the customer&#8217;s orders, delivery, return of goods and payments).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Processing of personal data is carried out for the fulfilment of a legal obligation (e.g. accounting and consumer dispute resolution).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The processing of personal data is necessary for the legitimate interest of the controller (Roosiku O\u00dc), which is to collect purchase history data for the purpose of resolving potential consumer disputes.<\/span><\/p>\n<h5><b>Recipients to whom personal data are disclosed<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The name, telephone number and e-mail address will be forwarded to the transport service provider chosen by the customer. In the case of goods to be delivered by courier, the customer&#8217;s address will be transmitted in addition to the contact details listed above. <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">For the purposes of e-store accounting, the necessary customer personal and order data will be provided to a third party (the accounting service provider) and the accounting service provider will ensure that it also complies with the Personal Data Protection Act.  <\/span><span style=\"font-weight: 400;\">Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality or data availability of the e-shop.<\/span><\/p>\n<h5><b>Security and data access<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Personal data are stored <\/span><span style=\"font-weight: 400;\">&#8230; servers<\/span><span style=\"font-weight: 400;\">, which are located in the territory of a Member State of the European Union or in the territory of a country that has acceded to the European Economic Area. Access to personal data is granted to the employees of Roosiku O\u00dc e-shop, who can access personal data in order to resolve technical issues related to the use of the e-shop and to provide customer support services. <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The e-shop implements appropriate physical, organisational and IT security measures to protect personal data against accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Transfers of personal data to processors of Roosiku O\u00dc&#8217;s e-shop (e.g. transport service provider and data storage) are based on contracts with the e-shop and the processors. The processors are obliged to ensure appropriate safeguards when processing personal data. <\/span><\/p>\n<h5><b>Accessing and correcting personal data<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Personal data can be accessed and corrected in the Roosiku O\u00dc e-shop user profile. If the purchase has been made without a user account, the personal data can be accessed via the login. If the request for access to personal data has been made electronically, the information will also be provided by means of commonly used electronic means.  <\/span><\/p>\n<h5><b>Withdrawal of consent<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">If the processing of personal data is based on the consent of the customer, the customer has the right to withdraw the consent in the customer account settings or by informing customer support by e-mail. <\/span><a href=\"mailto:info@roosiku.ee\"><span style=\"font-weight: 400;\">info@roosiku.ee<\/span><\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<h5><b>Storage at<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">When you close your e-shop customer account, your personal data will be deleted, except for personal data (purchase history data) that need to be stored for accounting purposes or to resolve consumer disputes. In the event of disputes relating to payments and consumer disputes, personal data shall be kept until the claim is settled. <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">until the expiry of the period of limitation or limitation. Personal data contained in the accounting records shall be kept for seven years. <\/span><\/p>\n<h5><b>Restriction<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">You have the right to request the restriction of the processing of your personal data if the data is inaccurate or incomplete or if your personal data is processed unlawfully.<\/span><\/p>\n<h5><b>Objections<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The customer has the right to object to the processing of his\/her personal data if he\/she has reason to believe that there is no lawful basis for the processing of his\/her personal data.<\/span><\/p>\n<h5><b>Deletion<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">To have your personal data deleted, you must contact customer support by e-mail. <\/span><span style=\"font-weight: 400;\">info@roosiku.ee<\/span><span style=\"font-weight: 400;\">. Kustutamistaotlusele vastatakse mitte hiljem kui kuu aja jooksul ning t\u00e4psustakse andmete kustutamise perioodi. <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The reply to the request will also indicate which personal data will not be deleted and on what legal basis and for what reason.<\/span><\/p>\n<h5><b>Transfer to<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Requests for the transfer of personal data made by e-mail will be answered within one month at the latest.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The customer support will verify the identity and notify the personal data to be transferred.<\/span><\/p>\n<h5><b>Direct marketing communications<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The email address and telephone number will be used to send direct marketing messages if the customer has given their consent.  <\/span><span style=\"font-weight: 400;\">If the customer does not wish to receive direct marketing communications, he\/she should select the appropriate reference in the footer of the e-mail or contact customer support.<\/span><\/p>\n<h5><b>Dispute resolution<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Disputes relating to the processing of personal data can be resolved through customer support by sending an e-mail to. <\/span><a href=\"mailto:info@roosiku.ee\"><span style=\"font-weight: 400;\">info@roosiku.ee<\/span><\/a> <span style=\"font-weight: 400;\">or by calling +372 58056009.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">The supervisory authority is the Estonian Data Protection Inspectorate (<\/span><a href=\"mailto:info@aki.ee\"><span style=\"font-weight: 400;\">info@aki.ee<\/span><\/a><span style=\"font-weight: 400;\">).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The controller of personal data of the webshop nammchocolate.com is Roosiku O\u00dc (registration code 12836577).), R\u00e4pina mnt 10, 65606 V\u00f5ru. Phone +372 58056009 and e-mail info@roosiku.ee \/maybe make a separate&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-45100","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - NAMM chocolate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nammchocolate.com\/privaatsusinfo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - NAMM chocolate\" \/>\n<meta property=\"og:description\" content=\"The controller of personal data of the webshop nammchocolate.com is Roosiku O\u00dc (registration code 12836577).), R\u00e4pina mnt 10, 65606 V\u00f5ru. 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